This Privacy Policy pertains to safeguarding your privacy when using our website, referred to as "the Product", located at https://www.meshedgroup.com.au, is owned and operated by Websutra Technology Pty Ltd (ACN 126 549 308). Our commitment to protecting your privacy while using the Product is unwavering.

This Privacy Policy applies exclusively to the Product and does not extend to other websites or applications that may be linked within the Product. We collect certain information from Product users, and this Privacy Policy outlines what information we collect, how we use it, and your associated rights. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act) and govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

The Product provided serves multiple clients and their respective customers. Each client assumes responsibility for adhering to privacy regulations and applicable laws concerning the storage, masking, deletion, and retention of data. Additionally, clients are responsible for obtaining user consent when sharing information .

By continuing to use the Product, You acknowledge reviewing and considering this Privacy Policy, and consent to its terms, including the use and disclosure of your information. If you do not understand or agree with this Privacy Policy, please refrain from using the Product.

1. Definitions

   "Company IP" refers to the Website's layout, design, appearance, graphics, imagery, Content, and Materials, including any copyrights, trademarks, trade secrets, patents, and other intellectual property owned by the Company.

   "Content" encompasses all published information on the Product, including text, images, audio-visual content, and other forms of information.

   "Effective Date" signifies the date on which this Privacy Policy comes into force.

   "Items" refers to all the collective components of the Product, Services, Content, and Materials.

   "Materials" denotes any documentation, information, or data developed and /or owned by the Company and provided by the Company to You to facilitate the use of the Product and Services.

   "Parties" represents both the user of the Product (You) and the owner of the Product (Us) together.

   "Personal Information" pertains to any data obtained from You in association with Your use of the Product.

   "Privacy Policy" refers to this Privacy Policy .

   "Product" signifies the Website, including its main and subpages, blogs, forums, and all other associated internet content accessible at https://www.meshedgroup.com.au.

   "Services" refer to any or all services offered on the Product.

   "Third Party Links" denotes any links or references to websites, Content, or Materials that are not controlled by Us.

   "Third Party Service Provider" represents any third-party entity that provides services to assist Us in serving You, such as web hosting, IT services, security services, payment processing, customer service, order fulfillment, and other related services.

   "Us," "We," "Our," "the Company," or "the Owner" refers to Websutra Technology Pty Ltd.

   "Us," "We," "Our," "the Company," or "the Owner" includes any employees, affiliates, agents, or other representatives of Websutra Technology Pty Ltd.

   "You" or "Your" refers to the user of the Website.

   "Your Content" represents any Content posted or added to the Website, Content, or Materials by You, or by somebody authorized by You or doing so on Your behalf.

2. Interpretation

   In this Privacy Policy, the following rules of interpretation shall apply unless the context requires otherwise:

   1. Words that refer to one gender also include all other genders.
   2. Words that refer to a singular number also include the plural, and words that refer to a plural include the singular.
   3. Words that refer to a person or persons also include companies, firms, corporations, organizations, and vice versa.
   4. Headings and titles included in this Privacy Policy are for convenience only and do not affect the interpretation of this Privacy Policy.
   5. Each Party must take all reasonable steps and do everything necessary, at its own expense, to fully implement this Privacy Policy and the events described in it.
   6. Any obligation on a Party not to do something also includes an obligation not to allow that thing to be done.
3. Type of Information Collected and Collection Methods
   1. When you use our Product, we may collect information from you through automatic tracking systems, such as your browsing preferences. Additionally, we may collect information that you voluntarily provide to us during the sign-up process or while using the Product.

   Registration Process and Personal Information Collection:

   1. To access all features of the Product, you are required to register as a user, during which we collect some of your Personal Information.
   2. We will not collect information that personally identifies you unless you volunteer such information to us.
   3. The Personal Information we collect from you during registration includes your name, email address, contact details, and user type.
   4. By completing the registration process, you consent to our collection of your Personal Information, as described in this clause, and to our storing, using, and disclosing such information in accordance with this Privacy Policy.

   Additional Product Features and Personal Information Collection:

   1. To access specific features of the Product, you may be required to provide Personal Information.
   2. We will not collect information that identifies you personally unless you specifically volunteer such information when using these features. Examples of such features may include making purchases, receiving notifications about events and promotions, commenting on content, participating in forums, providing user feedback, and participating in surveys.
   3. In addition to the Personal Information required to access these features, you may also be required to provide more specific information, such as credit card information, billing information, and postal addresses.

   Improvement Requests and Information Collection:

   1. Occasionally, we may request information from you to assist us in improving our Product, Services, Content, or Materials. For example, we may ask you to provide demographic information, shopping preferences, or other preferences related to the Product.
   2. Your personal Information is stored in a manner that reasonably protects it from misuse and loss from unauthorised access, modification or disclosure.
   3. When the purpose for collecting your Personal Information has been fulfilled and is no longer necessary, we will responsibly take steps to either destroy or permanently de-identify your Personal Information. It is important to be aware that a substantial amount of the Personal Information may be stored in client files, which we are obligated to retain for a minimum duration of 7 years.
4. Cookies
   1. Our Product uses "cookies", which are small files stored on your computer or mobile device that collect information about your browsing behaviour. These files do not access any information stored on your device.
   2. We use cookies on specific pages of the Website to improve your user experience and tailor our configurations to your needs and preferences. However, you can control cookies by changing your browser settings, including whether or not to accept them and how to remove them. But please note that by doing so, you may not be able to take full advantage of the Product.
   3. Third-party advertisers may also use cookies to learn about your browsing preferences and present relevant advertisements to you. These cookies allow advertisers to recognize your computer each time you are sent an advertisement, compile information about where you saw their advertisement, and better target their advertisements. You may notice these targeted advertisements on the Product or other websites you visit. We do not control these cookies, and this Privacy Policy only addresses our use of cookies, not those of any third-party advertisers. For information about their use of cookies, you will need to consult their respective privacy policies or cookies policies.
5. How Your Information Is Stored
   1. It is important to understand that no method of transmitting information over the internet or storing data electronically can be completely secure. Nevertheless, we place great emphasis on safeguarding and storing Your Personal Information with utmost seriousness.
   2. We employ various physical, digital, managerial, and security measures to secure Your Personal Information and prevent unauthorized access, destruction, or disclosure. These measures include, but are not limited to, thorough background checks on our staff prior to granting limited access to user data, and routine audits of staff and departments responsible for handling user information.
6. Third Parties
   1. We may share some of your personal information with third-party service providers to assist us in providing you with the product. For instance, we may use third-party service providers to store information(such as cloud storage), analyse data, track usage, and host the product. If we allow third parties to advertise on the product, they may use cookies in connection with their advertisements.
   2. We may also use third-party service providers to send emails about product updates, provide search results through an on-site search engine, and process transactions. However, we will only share your personal information with these service providers if they agree to comply with our privacy standards outlined in this Privacy Policy.
   3. We will not sell or otherwise transfer your personal information to other third parties without your consent. However, we may share some or all of your personal information with education providers or agents that you have sent inquiries to or applied to as a student.
   4. If you are an education provider, we may share your personal information with students or agents associated with your institute, and if you are an agent, we may share your personal information with students or institutes associated with your agency.
   5. Notwithstanding the other provisions of this Privacy Policy, we may provide your personal information to third parties to protect our rights, property, or safety, our customers or third parties, or as required by law.
   6. We will not knowingly share your personal information with any third parties unless it is in accordance with this Privacy Policy. If we plan to provide your personal information to a third party in a manner other than explained in this Privacy Policy, we will notify you and provide an opportunity to request that we do not share your information.
7. Related Entities
   1. We may disclose Your Personal Information, which may include Personally Identifiable Information, to any of Our parent companies, subsidiaries, affiliates, or other related entities that We trust.
   2. However, we will only share Your Personal Information with such related entities if they agree to adhere to Our privacy standards, as set forth in this Privacy Policy.
8. Combining Information
   1. In order to improve our understanding of your needs and to enhance our business operations, we may combine, link or aggregate some of your information.
   2. This may aid in the development of the product and assist us in fulfilling our administrative requirements. However, we will only share aggregated information with third parties if it does not include any personally identifiable information about you.
9. How Your Information Is Used
   1. We utilize Your Personal Information to enhance Your interaction with Our Product. This may include, but is not limited to, the following purposes:
   1. Fulfilling Your orders.
   2. Providing customer service to You.
   3. Conducting marketing and advertising activities, both directly and indirectly, which may include marketing and advertising products that may interest You based on Your personal preferences or demographics.
   4. Informing You about updates to the Product or related Items.
   5. Conducting market research, developing products, and providing customer support.
10. Merger, Restructure of Sales of Our Business
    1. In the event that part or all of our business is merged, restructured, or sold, including through an ordinary sale of business or stock, corporate reorganization, change in control, bankruptcy or insolvency proceedings, we may transfer Your Personal Information, including personally identifiable information, as part of that merger, restructure or sale.
11. Information you Release
    1. By publishing or submitting Personal Information in publicly accessible sections of the Product such as forums, bulletin boards, chat rooms, or similar sections, you acknowledge and agree that you are solely responsible for the release of that Personal Information. We are not liable or responsible for the release of that Personal Information. 
12. Email Opt In/Out
    1. If you receive an email from Us regarding the Product and do not wish to receive such communication in the future, you can follow the instructions provided in the email to opt out of any further correspondence. Alternatively, You can contact Us using the contact details provided at the bottom of this Privacy Policy to request that You be removed from any future correspondence. We will make all reasonable efforts to promptly comply with Your requests. However, it is possible that You may receive additional correspondence from Us while Your request is being processed.
13. Accessing, Update and Correcting Your Personal Information
    1. You are entitled to request access to Your Personal Information that we hold and also to request the correction or update of any of Your Personal Information. To make such requests, please contact us using the details provided at the end of this Privacy Policy.
14. Disclaimer Regarding Security
    1. By continuing to use the Product, you are deemed to have accepted the terms of this Privacy Policy. You acknowledge and agree that the transmission of information or data over the internet is not completely secure, and that we cannot guarantee or warrant the security of any information that you provide to us.
    2. You accept and assume the risk of any such transmission of information, and you agree that we shall not be liable for any unauthorized access or use of your personal information.
15. Changes To This Policy
    1. We reserve the right to modify this Privacy Policy at any time in Our sole discretion. We may review this Policy periodically to reflect changes in Australian privacy laws and technology, Our operations and practices, and the evolving business environment. Any updates to this Policy will be posted at https://www.meshedgroup.com.au/privacy-policy/ and will become effective immediately upon posting.
    2. If We make changes to this Privacy Policy, the revised version will apply only to information We collect from You after the date the changes become effective, unless We obtain Your express consent to apply the changes to information We collected before the effective date.
    3. By continuing to use the Product after the revised Privacy Policy takes effect, You acknowledge, accept, and agree to the updated terms.
16. Complaints
    1. We value your satisfaction as a customer, and we take complaints about our handling of your Personal Information seriously. We aim to address and resolve any such complaints promptly and fairly, following the procedure outlined below:
    1. Complaints will be reviewed within 7 days, after which we may contact you for further information if needed.
    2. If we accept responsibility for any fault, we will propose a resolution.
    3. Regardless of fault, we will aim to provide a response within 30 days.
    4. If you have a complaint about our handling of your Personal Information, please follow this procedure to lodge your complaint:
    5. Email us at feedback@meshedgroup.com.au and describe the nature of your complaint, including relevant dates, people involved, any consequences that have occurred, and what you believe should be done to rectify the issue.
    6. If you are not satisfied with our response to your complaint, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC).